Print your checks and the
accompanying letter on the same page
Print one or three checks per page, standard size or
Wallet (personal), for Windows or Mac.
Fontmenu.com offers hundreds of original typefaces
families organized by categories and
names.See full character
map, download free fonts samples, purchase online
and get the fonts
no longer provide any fonts for Macintosh
systems prior to OS X in native mode.
(Frequently Asqued Questions)
any reason you just ordered, and did not receive
email, please report it by clicking below, and we will
do all we can to
assist immediately. Most of the time, automated messages
purchase may have been misplaced on arrival by filters
in spam or bulk
folders. You may want to look in there first. At any
rate, we will
make sure you get what you purchased. It is our
interest to have satisfied customers.
customer service or technical support requests MUST be
done in writing by email. Please click here.
How long will it take for you to reply ?
during business hours, we do our best to reply as soon
possible. Which means sometimes 5 minutes if we are
working on email, a
few hours otherwise. If you do place an order out of
business hours, on
a week-end or at night, please allow us time to resume
work, and we
will do our utmost.
am not sure I will be satisfied by your fonts. Do you
offer refunds ?
we have tried our best to satisfy our customers to the
best of our
knowledge, and followed all technological evolution.
This is why we
provide free tryout sample fonts for the majority of our
you can make sure it works for you BEFORE you pay. In
case of problem
after purchase, we do stand behind our products and
offer a 45 days
guarantee. By using Paypal,
you also benefit from their guarantee.
you please call me back to assist in installation
reason we provide free evaluation samples is for you to
try before you
buy. Try it on before you buy, so you can see if it
works on you.
no phone support is available. We do our best to reply
personally by email. Please understand that hotline and
have a heavy cost, our low prices cannot finance.
Besides, we do need
to design fonts. If you cannot use Windows, please refer
to your system
supplier, or their user manual. We provide letters and
in no way could repair your computer, right ?
should I go through PayPal ? I rather pay by phone
with my credit card.
payment over the telephone to avoid any fraud. In any
store, we could ask for ID and be safe. Besides, think
: when you shout your credit card details to a call
center at the other
end of the world over a wireless or cell phone, are you
nobody is overhearing ?
reason why we chose PayPal, is to avoid any security
breach. As one of
the major payment processors on the Internet today, they
are the most
trusted partner. When you pay through PayPal, we never
know your credit
card details. This is much, much safer for both parties.
For you, it is
as safe as an ATM from home (much better than the real
thing), and for
us, there is no chance of error. Everybody is happy.
! My PayPal primary address is obsolete, and your mail
will be lost
us know your current address, name and product
purchased, so we can
send you a copy of the download instructions. This is
also valid if for
any reason your mail crashed, or something happened that
To change your PayPal primary address, log onto their
site, enter your
new address (they have excellent guidelines), verify it,
computer crashed, I have lost your fonts, password.
records and can retrieve your download instructions for
you later on.
But we cannot stress enough the need to keep software in
a safe place
on CD. Save
both the downloaded software and download instructions
(for the password) immediately after purchase.
In case of need, Murphy's law will make it difficult,
for instance on a
week-end, at night, who knows. Save your precious
software NOW, would
it come from us or any other download
publisher/retailer. Do not worry
excessively, though. If you suffered any loss, we will
still do our
best to recover the data you acquired here. You will
always get better
personal service from the author himself than from
are all these overinflated guys who tried to sell cars
and kitchen sinks in cyberspace today ? Proof
is in the pudding : we are small, but we are here and
still following up on our early customers.
insures me that you will deliver as promised ?
processor, PayPal, has a very strict procedure in case a
does not deliver. Our system is set so as soon as you
payment, you will be taken to the download area, where
will fetch your purchase electronically. And at the same
instructions will be sent to your current PayPal address
as an added
measure of precaution. Last, but not least, we are a
member of the
Association of Shareware Professionals, which provides
needed though the ASP
outlines the definition of shareware, support, and general
sales terms. Fontmenu.com is operated by Match
Software, member of the Association of Shareware
- 1 -
DEFINITION OF SHAREWARE
distribution gives users a chance to try software before
buying it. If you try a Shareware program and continue
using it, you are expected to register. Individual
programs differ on details -- some request registration
while others require it, some specify a maximum trial
period. With registration, you get anything from the
simple right to continue using the software to an updated
program with printed manual.
laws apply to both Shareware and commercial software, and
the copyright holder retains all rights, with a few
specific exceptions as stated below. Shareware authors are
accomplished programmers, just like commercial authors,
and the programs are of comparable quality. (In both
cases, there are good programs and bad ones!) The main
difference is in the method of distribution. The author
specifically grants the right to copy and distribute the
software, either to all and sundry or to a specific group.
For example, some authors require written permission
before a commercial disk vendor may copy their shareware.
is a distribution method, not a type of software. You
should find software that suits your needs and pocketbook,
whether it's commercial or Shareware. The Shareware system
makes fitting your needs easier, because you can try
before you buy. And because the overhead is low, prices
are low also. Shareware has the ultimate money-back
guarantee -- if you don't use the product, you don't pay
- If you
feel like sharing your enthusiasm for our font products,
please pass around our shareware evaluation packages,
which you can find right here, at fontmenu.com.
- 2 -
- While we
do our best to make sure you enjoy our fonts to their
fullest, please remember that they are both technical, and
artistic creations. We will gladly provide support for
technical questions. Requests for artistic changes will be
taken as suggestions, which implies one should not expect
aesthetic touches as part of a normal support.
Nevertheless, artistic point of views and suggestions are
always welcome, and appreciated.
contacting us, please make sure you have read the end of
this document. It has been written, based on questions
asked very frequently, by users who requested support.
Finding the answer in this document will save you time and
practical and financial reasons, we cannot provide phone
technical support. You may, however report any problem by
email. We will usually follow up within 24 hours (we try
to reply as fast as possible), by email.
Please try to be as specific as possible, in order to get
help. Remind us the name of the font you are using, on
if you did decide to install on anything other than
Windows XP (Mac OS
X, Windows 3.xx or 9.xx, Linux or OS/2), and the exact
nature of the
problem. Depending on the complexity of the question, you
a reply, usually within 24 hours.
technical bugs will be fixed as rapidly as possible.
However, given the necessity for tests and verifications,
it is impossible to give standard time limit. In general,
past experiences have shown an average response in less
than a week. When completed, font updates will be sent to
the customer who has reported the bug by email.
- 3 -
STANDARD USER LICENSE
standard user license granted upon regular purchase is for
ONE (1) user. However, the software can be installed on
several computers, as long as only the licensed user is
using it. For instance, fonts are frequently used on a
desktop computer, and a laptop. This license does not
grant in any way the right to distribute or sell the
licenses are available. These license allow simultaneous
usage of the software on several computers. Please contact
us for more information.
- Users of
the fonts or programs must accept this disclaimer of
warranty: "These fonts or programs are supplied "as is".
The author disclaims all warranties, expressed or implied,
including, without limitation, the warranties of
merchantability and of fitness for any purpose. The author
assumes no liability for damages, direct or consequential,
which may result from the use of these fonts."
- The fonts
delivered upon purchase are registered versions, and
should under no circumstance be passed around. They are
reserved to your own use, or the company who acquired
Evaluation versions are provided so users can test as they
see fit the fonts before purchase. If for any reason the
registered version of the font/program was provided to you
directly by fontmenu.com or Match Software on a defective
media (disk or archived electronic content), it will be
exchanged for a new one at no cost.
- If you
have suggestions for improving this font/program, we
appreciate your comments. It does not mean we will fix or
modify the font in the way you wish in a given time, or
that we must do it in any way. However, if we feel the
suggestion is appropriate, next version of the software
may be inspired from this advice.
decline any responsibility if for any reason this
font/program is put to bad use in any way. It worked fine
on a regular configuration, and on a regular printer, with
the most usual software packages. If, for any reason, it
could not work on your specific configuration, Match
Software cannot be held responsible. As technical
combinations are almost infinite, and because systems
evolve in ways we cannot predict, it might happen a new
system, or a particular configuration, does not work with
a font. For instance, because a new version of the system
requires a new font format. In general, we will try to
keep up with the system versions, and eventually offer
upgrades, if possible, but it does not constitute an
obligation, nor would it be the case if you acquired a set
of seats cover for your specific car, and require they fit
any new car you may decide to buy later on.
- 4 -
program is produced by a member of the Association of
Shareware Professionals (ASP). ASP wants to make sure that
the shareware principle works for you. If you are unable
to resolve a shareware-related problem with an ASP member
by contacting the member directly, ASP may be able to
help. The ASP Ombudsman can help you resolve a dispute or
problem with an ASP member, but does not provide technical
support for members' products.
contact the ASP Ombudsman online at http://www.asp-shareware.org/omb.